California Licensed Public Adjuster

Your Claim.
Professionally Advocated.
Thoroughly Pursued.

When an insurer disputes, delays, or underpays your property damage claim — fire, water, smoke, or denied — you need someone who reads the policy as carefully as they do and represents your interests aggressively.

Millions
In documented claim recoveries across California. Past results vary and do not guarantee future outcomes.
100%
The insurer has their adjuster. Now you have yours.
South
Bay
Locally rooted. El Segundo headquartered.
What We Handle

Every Type of Property Claim

From fire and smoke to denied claims and CA FAIR Plan disputes — we manage the entire process on your behalf.

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Fire & Smoke Damage

Full documentation and negotiation for structural damage, smoke infiltration, and total loss claims. We work to build the most thorough, well-supported claim possible.

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Water & Flood Damage

Pipe bursts, slab leaks, storm flooding, and mold remediation claims — all properly scoped and documented for comprehensive recovery.

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Denied & Underpaid Claims

If your insurer denied or lowballed your claim, we can help reopen it, reinvestigate it, and pursue the settlement the policy may support.

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Investment & Rental Properties

Specialized handling for landlords and multi-family owners who cannot afford prolonged claim disputes affecting their rental income.

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CA FAIR Plan Claims

The state plan has unique rules. We are experienced with FAIR Plan procedures and work to identify every applicable provision on your behalf.

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Insurance Preparedness Review

When a claim is filed, one of the biggest challenges is proving what existed before the loss. We document your property in detail — before anything happens.

Why Clarity

Three Advantages No
Competitor Can Match

01

Industry Experience Across Every Side of the Table

Most public adjusters have worked one side of the claims process. Our team has worked all of them — carrier adjuster, management, construction project management, appraiser, umpire, and licensed PA. Every claim at Clarity is managed under senior oversight from day one.

02

Local Firm. Not a Call Center.

We are a locally rooted firm serving all of California. When you call, you reach us directly. Every claim is handled by our team — senior-led, personally managed, and never lost in a queue. One point of contact, start to finish.

03

Documentation Built for Disputes

Every claim file is built with dispute resolution in mind — so if a disagreement arises, you have a well-organized, defensible claim file ready.

How It Works

From Loss to Settlement — We Handle Every Step

1

Free Consultation

We review your policy, assess your claim, and share our assessment of your coverage — at no cost and no obligation.

2

Full Claim Investigation

We inspect the damage, document everything, and build a thorough, well-documented claim package.

3

Negotiation & Advocacy

We handle all communications with the insurer — every adjuster meeting, every dispute, every follow-up — so you don't have to.

4

Through to Settlement

We work your claim through to final resolution. Our fee is a percentage of what we recover — our interests are aligned with yours.

Client Results

What Our Clients Say

★★★★★

"Testimonial coming soon."

— Client Name, City
Claim Type
★★★★★

"Testimonial coming soon."

— Client Name, City
Claim Type
★★★★★

"Testimonial coming soon."

— Client Name, City
Claim Type
Common Questions

What You Need to Know

What does a public adjuster do? +
A public adjuster is a licensed professional who represents policyholders — not insurance companies — during the claims process. We document your loss, interpret your policy, and negotiate with the carrier on your behalf to pursue the settlement the policy supports.
How much does a public adjuster cost? +
We work on a contingency basis. Our fee is a percentage of your settlement recovery. If we do not recover on your behalf, you owe us nothing.
Can I hire a public adjuster after my claim has already been filed? +
Yes. We can be engaged at any stage of the claims process — including after a denial or a settlement offer you believe is insufficient. It is never too late to seek professional representation.
Do you handle CA FAIR Plan claims? +
Yes. We are experienced with California FAIR Plan procedures and work to identify every applicable provision on your behalf, including coordination with Difference in Conditions (DIC) carriers when applicable.
Do you serve all of California? +
Yes. Clarity Property Solutions is licensed to serve policyholders throughout California — including mountain communities, the Central Valley, Bay Area, San Diego, and greater Los Angeles.
What types of property damage claims do you handle? +
We handle fire damage, smoke damage, water damage, flood damage, mold, denied claims, underpaid claims, CA FAIR Plan claims, ordinance and law coverage disputes, and insurance preparedness reviews for homeowners, landlords, investors, HOAs, and commercial property owners.

Don't navigate a complex claim without professional representation.

Serving policyholders across all of California. We exist to level the playing field.

Our Services

Every claim handled.
Every claim pursued.

We represent policyholders exclusively — never insurers. Our fee is contingent on your recovery — our interests are aligned with yours.

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Residential & Commercial

Fire & Smoke Damage

Fire damage, smoke infiltration, and wildfires create complex insurance claims that require thorough documentation. We conduct a comprehensive assessment — structural, contents, and ALE — and work to support every line item.

What we document and pursue: structural damage scope, smoke and soot penetration, contents inventory, loss of use / ALE expenses, code upgrade requirements (Ordinance & Law), debris removal, and landscaping.
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Residential & Commercial

Water, Flood & Mold Damage

Water damage from pipe bursts, slab leaks, appliance failures, roof leaks, and storm flooding. We work to ensure your scope addresses not just the visible damage but concealed moisture, potential mold, and all affected finishes.

What we document and pursue: full drying and remediation costs, structural repairs, flooring replacement, cabinetry, mold clearance testing, and hotel / ALE expenses during uninhabitability.
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Claim Recovery

Denied & Underpaid Claims

A denial or low settlement offer is not necessarily the end of the process. California policyholders have options when a claim is denied or settled below the actual scope of loss. We help you understand those options and navigate the supplemental claim process.

We request the complete claim file, review the basis of denial, identify policy provisions that may have been misapplied, and submit a comprehensive supplemental claim — backed by documentation that supports your position.
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Investor & Landlord Specialist

Investment & Rental Properties

Multi-family, SFR rentals, commercial units — we work with the unique considerations of income-producing properties: rental income loss, tenant displacement, business interruption, and timely resolution.

Our adjuster owns investment properties personally. She understands the financial pressure of a prolonged vacancy and structures every claim with the goal of efficient, thorough resolution.
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State Plan Specialist

CA FAIR Plan Claims

California's state plan has its own procedures, limitations, and dispute processes. The FAIR Plan has its own procedures, limitations, and dispute processes that many policyholders are unfamiliar with. We navigate them on your behalf.

We handle the full FAIR Plan claim process including extended coverage, supplemental filings, appeals, and coordination with your Difference in Conditions (DIC) carrier when applicable.
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Often Overlooked

Ordinance & Law Coverage

When a covered loss triggers local building code compliance on your structure, Ordinance & Law coverage may apply — a coverage area that is frequently overlooked or underrepresented in initial insurer estimates.

We identify all code-driven upgrade requirements and work to document them in your claim: electrical, plumbing, structural, energy code, ADA compliance, and permit costs.
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Documentation Service

Insurance Preparedness Review

When a claim is filed, one of the biggest challenges is proving what existed before the loss. We document your property in detail — before anything happens — so that record exists when you need it.

Services include: property condition documentation (photo + video), contents inventory, replacement cost documentation, and claims file organization. Available for homeowners, landlords, HOAs, and commercial property managers.
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Advanced

Complex Claims & Dispute Support

If a claim is being disputed or delayed, thorough documentation matters from day one. We build every claim file with dispute resolution in mind — so if formal proceedings become necessary, you have a well-organized, defensible record.

We work alongside attorneys and legal teams to provide thorough PA documentation and claims support. We also provide insurance appraisal services, umpire services, and claims consulting for attorneys handling property insurance disputes. Attorney referrals are welcome.

Not sure which service applies to your situation?

Call us. The consultation is free and there is no obligation.

About Us

Built to advocate for
the policyholder.

Clarity Property Solutions exists because most property owners navigate the claims process without professional representation on their side. We provide that representation.

Photo
Coming Soon
Licensed Public Adjuster

Kimmy Moreno

Public Adjuster · Clarity Property Solutions

Kimmy Moreno is a California licensed public adjuster with over a decade of experience across every side of the insurance claims and property damage industry — from large carrier operations to construction project management, appraisal, umpire services, and public adjusting.

Her background spans residential homes, multi-family investment properties, and commercial buildings — giving her a complete picture of how different claim types are valued, disputed, and ultimately resolved.

Her background includes years working for large insurance carriers as an adjuster and in management, where she built deep operational insight into how carriers evaluate, process, and resolve claims. She has also served as a licensed appraiser and umpire, and brings direct construction experience in project management, budgets, and timelines — the kind of field knowledge that makes the difference when scoping complex structural losses.

That combination — carrier insider, construction professional, appraiser, umpire, and licensed PA — is rare in this industry. Every claim handled by Clarity is managed under her direct oversight, ensuring that same depth of experience is behind every file we touch.

She is based in El Segundo and serves policyholders throughout California — from the South Bay and greater Los Angeles to the Bay Area, Central Valley, and beyond.

License CA Licensed Public Adjuster
Experience 10+ Years
Recoveries Millions in Claim Settlements
Based In El Segundo, CA
Our Firm

Why We Do This Work

Clarity Property Solutions Inc. was founded on a straightforward premise: insurance carriers have experienced claims professionals managing every file. Policyholders benefit from the same level of professional representation working on their behalf.

We are not a referral service, a general contractor, or a restoration company with a PA license as a sideline. We are a dedicated public adjusting firm — and your claim is our only business.

We only represent policyholders. Our representation is exclusive to policyholders.

We are paid on results. Our fee is a percentage of your recovery. If we don't recover, we don't collect.

We document thoroughly. Every claim file is built with dispute resolution in mind — so if a disagreement arises, you have a well-prepared record.

We serve property investors as peers. We understand the business side of real property and structure every claim with financial outcomes in mind.

We are locally rooted. Headquartered in the South Bay, we serve policyholders across all of California — bringing local knowledge and statewide reach to every claim we handle.

Ready to have someone in your corner?

Start with a free, no-obligation consultation.

Free Consultation

Let's review
your claim.

No fee. No obligation. We'll review your policy, assess your claim, and share what we can do to help.

Get in Touch

We respond to all inquiries within one business day. For urgent matters — an active claim or a recent loss — call directly.

Phone (909) 586-4653 Call or text — we respond promptly
Office El Segundo, CA Licensed to serve all of California, including mountain communities
Hours Mon – Fri, 8AM – 6PM After-hours available for active emergencies

Service Areas

El SegundoLos Angeles South BaySan Fernando Valley San DiegoOrange County Inland EmpireBay Area SacramentoCentral Valley Big BearLake Arrowhead Mammoth LakesTahoe Mountain Communities Statewide All of California

Request a Free Consultation

Tell us about your claim and we will be in touch promptly.

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